Clark IP Web Log
We are upgrading the mail server. Please be patient as mail service may be briefly interrupted while this message appears.
The customer information center we operate on behalf of a national used cooking oil (UCO) collection program has expanded to 14 service providers, over 20 service depots with roughly 300 staff members serving approximately 20,000 restaurants and commercial kitchens in over 1,500 cities across 40 states.
Collectively this provider community has registered over 830,000 waste oil collections on over 46,900 trips. They have collected over 44 million gallons of oil that has thus been kept out of landfills, sewers, rivers and landscapes and the atmosphere. Most of the UCO has been converted to biodiesel, which has kept approximately 980 million pounds of carbon (CO2) out of the air we all share.
Our job is to keep track of schedules, project need, route travel, record collections and report to regulatory agencies, all of which happens over the worldwide web using databases and user interfaces created by Clark IP. We have been doing this since 2008; we've been developing systems for the web since 1994. Uptime for the oil collection system has exceeded 99% the entire time; the longest single outage in the past five years was due to a power failure at an upline provider and lasted under three hours. If that sounds like we're bragging, we do feel pretty good about it.
Have a deep breath on us and another on our customer!
UPDATED: Jan. 16, 2017.
Our web server was rebooted at 10:47 PM.
We have added capacity to CPU, memory and storage to accommodate increasing traffic.
The Onion, an online news parody site, was recently invaded by hackers. The tech team posted the following linked article. It describes how the deed was done and gives some tips your organization might use. Note the references to Twitter, which was a point of vulnerability.
On January 14, 2013, we added server capacity restarted web and mail servers at about 8 p.m. Total timeout was about 12 minutes. Thanks for your continued support!
We've updated the Gallery system, including the Paypal-oriented catalog option, to make editing easier and navigation clearer. Both editors and end users will find these improvements available from 8 February, 2012. For more information, contact your Clark IP representative. We welcome your feedback.
Our in-house social networking tools are receiving as much emphasis and interest as our other, more conventional services. These tools allow our clients and others to attach social networks to sites hosted by us or elsewhere and to personalize the site experience and make it more participatory.
Saturday 7/2 we were experiencing some technical issues with one of our key servers. We are working on the problem. Murphy's Law strikes again; it's a holiday weekend.
Good news; resolved about 2 p.m.
We've received a particularly malicious spam message. You should watch for it and NOT open the attachment, which in all probability contains malware of some sort.
From: "firstname.lastname@example.org" <email@example.com>
THIS RETURN ADDRESS DOES NOT EXIST.
Date: November 16, 2009 9:00:48 AM PST
Subject: your mailbox has been deactivated
We are contacting you in regards to an unusual activity that was identified in your mailbox. As a result, your mailbox has been deactivated. To restore your mailbox, you are required to extract and run the attached mailbox utility.
Best regards, clarkinternet.com technical support.
A .zip file was attached.
A mysterious bug (we're blaming the swine flu) hit our mail servers for about six hours today, delaying deliveries to most users. The problem appears to have been resolved. While we have your attention, you can improve service to all by reducing the frequency with which you check your mail. If you receive just a few messages each day, why not set the frequency to hourly or even daily? Thanks!
Among the objections we hear when talking with prospective website owners is that they can get "the same thing" free somewhere. We thought it was about time to repeat an article we ran a couple of years ago on the subject. Caveat emptor.
For the first time ever, notebook (laptop) sales have surpassed desktop sales, according to research cited in a recent article in Eweek. In the third quarter of 2008, notebook PC shipments rose almost 40 percent compared with the same period of 2007 to reach 38.6 million units. Conversely, desktop PC shipments declined by 1.3 percent for the same period to 38.5 million units, according to the report.
The authors note that small to midsize business owners should carefully consider their needs before moving from a desktop- to notebook-based business.
Clark IP has recently implemented for a client a web application that manages collection of waste material that is converted into a new renewable fuel. The application manages customer relations with several thousand independent producers of the waste stream, schedules pickups, routes travel and tracks collections.
Customer Service: (206) 577-0550 • 9-5 M-F.